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Welcome to the Dynamics Blog hosted by the professionals at Armanino. This blog is about anything that may be helpful to others regarding Microsoft Dynamics' software. The topics can be anything from Microsoft Dynamics GP, AX, CRM, SharePoint, MAS 90/200, .NET development, accounting, compliance and more.

Friday, June 24, 2016

Dynamics CRM App for Outlook vs. CRM for Outlook

Posted by Josh Briggs

Discover the difference between the Microsoft Dynamics CRM App for Outlook versus Microsoft Dynamics CRM for Outlook. Take a quick look at the list of features comparing the two to see what’s right for you.

What’s the difference?

  • Dynamics CRM for Outlook (also known as the “The CRM Outlook Client”)
    • A full featured add-in for the desktop version of Outlook.
    • It is installed on individual machines.
    • Provides a local client view of the CRM data.
    • Track emails, appointments, contacts and tasks.
    • It does not work with Outlook on the web.
    • Can take the data OFFLINE.
  • Dynamics CRM App for Outlook
    • A lightweight app that works with both Desktop and Web versions of Outlook.
    • Installed at the Exchange server level.
    • Tracks emails only.
    • Works with Outlook for MAC and phones.
    • Can be used on Windows Phone, Apple iPhone, and Android phones.
    • Cannot take the data OFFLINE.

Feature Comparison:

Microsoft Dynamics CRM App for Outlook vs Dynamics CRM for Outlook - Feature Comparison

See the full story about the new Dynamics CRM App for Outlook here on the Dynamics App for Outlook User’s Guide. Learn more about Dynamics CRM and what it can offer your team.

Josh Briggs

Josh Briggs is a Senior CRM Consultant that started with Armanino in 2014. He has spent the past 18 years in the software industry as a trusted advisor to companies across the US and Canada. In his free time he enjoys curing meats and other culinary adventures.

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