Dynamics Blog

Welcome to the Dynamics Blog hosted by the professionals at Armanino. This blog is about anything that may be helpful to others regarding Microsoft Dynamics' software. The topics can be anything from Microsoft Dynamics GP, AX, CRM, SharePoint, MAS 90/200, .NET development, accounting, compliance and more.

Friday, June 24, 2016

Dynamics CRM App for Outlook vs. CRM for Outlook

Discover the difference between the Microsoft Dynamics CRM App for Outlook versus Microsoft Dynamics CRM for Outlook. Take a quick look at the list of features comparing the two to see what’s right for you. What’s the difference? Dynamics CRM for Outlook (also known as the “The CRM Outlook Client”) A full featured add-in for …

Monday, December 7, 2015

3 Essential Customer Service Improvements for 2016

To remain competitive in today’s marketplace, companies must stay ahead of consumer trends and apply learnings to their customer service approach. But where do you start? Successful customer service executives know to focus on improvements that will yield impact back to the business. Here are 3 vital customer service improvements for 2016 that drive cross-business …

Tuesday, December 1, 2015

Dynamics CRM Duplicate Detection Due Diligence

If cleanliness is next to Godliness, then ensuring that your data is in order must be good for the soul. There are many areas of which to be mindful of when considering how to keep your company’s CRM data in order. Today we’re going to review the options for “Out of the Box” CRM Duplicate …