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Monday, April 8, 2013

Out of Memory error in Dynamics GP after Greenshades update

Posted by Armanino Dynamics Team

Thought I’d throw this out as I ran across this last week. After running a Greenshades update a client was getting this error:

image

I hit up Greenshades support and got this back:

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Thank you for your email. Wanted to allow you to know that the error message that is being seen is a new issue dealing with our current update. We are currently investigating this issue, but we do have a work around in order to allow the client to proceed. At this point, have the client try to launch GP as Admin (Right Click GP icon > Run as Administrator ). Once GP launches, and the client signs in. Have them try to launch the Greenshades Center and see if the error message comes up. We should have a resolution for this issue soon, but right now these instructions should resolve the issue for the moment. We should be addressing a fix in a near future update.

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Easy workaround.

UPDATE from Greenshades 9/26/2013:

“There’s a workaround posted in that article. If you run into this problem, please let us know so we can resolve!”

https://twitter.com/Greenshades_

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