Microsoft Dynamics Blog

Welcome to Armanino’s Microsoft Dynamics Blog, where you’ll find information on topics across Microsoft Dynamics 365 ERP and CRM, Dynamics GP, Power BI, PowerApps, Flow and more. Use these tips, tricks and insights to get the most out of your applications! Want these articles delivered straight to your inbox? Subscribe to our newsletter below.

Thursday, August 6, 2015

#3 Reason Life Science Companies Need an ERP: Complaint Handling

Posted by Armanino Dynamics Team

Global Life Sciences Race - Complaint HandlingReason #3 from | THE GLOBAL LIFE SCIENCES RACE IS ON! 14 Critical Hurdles to Clear on the Way to the Finish Line:

COMPLAINT HANDLING

Tracking of field data (product performance/complaints) is essential to understanding what your customer is experiencing. Additionally, you need to have the capability to monitor “new device post-market surveillance” to understand how a new device/product is performing early in the lifecycle.

Ensuring your ERP is set up to collect this data not only furthers your compliance objectives, it also puts you one step ahead of the competition when it comes to gaining insight into your customers’ needs.

Read the entire list at: THE GLOBAL LIFE SCIENCES RACE IS ON! 14 Critical Hurdles to Clear on the Way to the Finish Line.

COMMENTS

comments powered by Disqus
« | »