Thursday, August 6, 2015
#3 Reason Life Science Companies Need an ERP: Complaint Handling
Posted by Armanino Dynamics Team
Reason #3 from | THE GLOBAL LIFE SCIENCES RACE IS ON! 14 Critical Hurdles to Clear on the Way to the Finish Line:
Tracking of field data (product performance/complaints) is essential to understanding what your customer is experiencing. Additionally, you need to have the capability to monitor “new device post-market surveillance” to understand how a new device/product is performing early in the lifecycle.
Ensuring your ERP is set up to collect this data not only furthers your compliance objectives, it also puts you one step ahead of the competition when it comes to gaining insight into your customers’ needs.
Read the entire list at: THE GLOBAL LIFE SCIENCES RACE IS ON! 14 Critical Hurdles to Clear on the Way to the Finish Line.
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